Archive for the 'Personal' Category

Heroes and YouTube

On last night’s episode of Heroes

Zach films his friend, Claire (”The Cheerleader”) exploring the bounds of her amazing regenerative powers — she quickly heals after any injury, making her basically unbreakable and unkillable. Claire’s younger brother, Kyle, finds and views the tape and recognizes a money-making opportunity:

Kyle: I’m gonna put this thing on YouTube, make like a million bucks.

And the quick response:

Zach: YouTube’s free, you idiot!

Silly siblings of heroes.

They should put it up on Revver.

Heroes is not just cool because it’s an epic story told well.

It’s cool because the studios are finally starting to integrate with the audience. Hiro’s got a blog (shocking name choice for our Japanese Hero, I know), and Comic Book Artist Craig Byrne runs the 9th Wonders! site with lots of forum activities. And, let’s face it, who doesn’t love the fact that the show has an integrated comic book being created and exposed with each episode, time travel, regular people who can fly, and the tagline of “Save The Cheerleader, Save The World”.

And, you can even watch the show on-line (with a commercial break between each part).

Well done, NBC.

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Entrepreneurs Need To Drink… Part 2

Coffee, that is!

We purchased the Capresso MT500 (Model 440.05). I did a long write-up of the process for how we chose the Capresso MT500. Now, the results. Did the Capresso live up to the expectations? Did it brew great coffee?

First, let’s review the core requirements:

  1. Brew temperature of 195+ degrees F (ideal is 195-205 degrees F)
  2. Quality construction
  3. Thermal carafe (with vacuum seal ability)
  4. Automatic timer to start the brew going in the morning
  5. Under $200

So, the key question is pretty simple: Does it make great coffee?

The answer: Yes!

I give the coffee maker 4-out-of-5 Jelly Doughnuts overall. I can recommend this machine if your core requirements match mine. Read on for more!

Here are some actual temperature readings of the water during the brewing process.

First Experiment:

  • Water Temp Used: 101 (warm tap water)
  • Time: 0 min, Temp: 101
  • Time: 2 min, Temp: 186 (measured in basket, no grounds)
  • Time: 3 min, Temp: 197
  • Time: 4 min, Temp: 200
  • Time: 5 min, Temp: 199
  • Time: 6 min, Temp: 201
  • Time: 8 min, Temp: 190 (measured in pot, brewing done)
  • Time: 12 min, Temp: 189
  • Time: 29 min, Temp: 187
  • Time: 51 min, Temp: 184
  • Time: 1 hour 29 min, Temp:181
  • Time: 2 hour 3 min, Temp: 176

So, brewing temperature is in the proper range. But, I stoked it with hot tap water. If I use my cold, filtered water, will the brewing temperatures change? The remaining experiments are done with grounds in the coffee basket.

Second Experiment:

  • Water Temp Used: 74 (cold filtered water)
  • Time: 0 min, Temp: 74
  • Time: 2 min, Temp: 181
  • Time: 3 min, Temp: 191
  • Time: 5 min, Temp: 192
  • Time: 6 min, Temp: 198
  • Time: 8 min, Temp: 185 (measured in pot, brewing done)

So, this was a bit cooler than the first test. Likely because of the two variable changes (started with cold water and brewed with grounds). As you can see, the coffee does get above 195 degrees, but only during the second half of the pot. Still, the coffee was good.

Third Experiment:

  • Water Temp Used: (Very Hot Tap Water, but not measured)
  • Time: 1 min, Temp: 200
  • Time: 2 min, Temp: 202
  • Time: 4 min, Temp: 206
  • Time: 5 min, Temp: 207
  • Time: 6 min, Temp: 190 (measured in pot, brewing done)
  • Time: 3 hr 49 min, Temp: 148
  • Time: 11 hr 15 min, Temp: 93

Not the best scientific method, but there is some data here.

  1. You can dial up the brewing temperature based on the temperature of the water that you use to fill the unit. Personally, since these experiments, I’ve been filling it with the cold, filtered water, and the coffee quality has been very good. If you care, then go ahead and put hotter tap water in before brewing.
  2. The thermal carafe is pretty good, but not great. Coffee is kept hot for a good two hours, but not all day. I don’t think this is the best carafe on the market, but that’s OK. Since it is a vacuum carafe, it keeps the coffee very fresh all day and holds up nicely to being zapped by the microwave (when you need that late-day fix).

Final comments:

  • Construction quality is very good. Yeah, it’s got the usual amounts of plastic, but it has a very solid feel to it. It looks good in the kitchen.
  • We have not had a single problem with leaks that seem to be a problem for just about every thermal carafe coffee maker out there. Never a spill. Not a drop. I think Capresso got it right, which may help me justify the high price tag.
  • The gauge that shows how many “cups” of coffee you are trying to brew is small and on the far right hand side of the unit. This requires you to pour the water with your left hand so that you can see the gauge. Very hard to read.
  • The included gold filter is nice, but causes some fine grounds to slip through into the pot. As a result, we’ve been using the paper filters almost exclusively.
  • Brew time is pretty fast. You can slow it down by pressing the “3-5 cups” button (which may actually help if you are using very cold water).

That’s about it. I’ll keep you posted when/if we start having problems.

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2007 Toyota Prius Qualifies For California HOV Stickers

I purchased my 2007 Toyota Prius (yes, it’s White!) on September 28, 2006. I chose the Prius because I wanted a low-emissions vehicle that got great gas mileage and had the quality reputation of Toyota. One month in and I’ve been very happy with my purchase.

One of the side benefits of purchasing a qualifying hybrid is that you can apply for one of the 75,000 stickers that were approved as part of California’s incentive program that allows certain low-emissions vehicle access to the carpool lanes with only a single occupant. However, at the time I purchased my vehicle, the anticipation was that all the stickers had been claimed. No matter. I still purchased the car.

The day after I purchased the car, however, the California Governor signed AB 2600 into law, which added an additional 10,000 stickers to the pool, and extended the HOV-lane access until January 1, 2011. I was pretty confident that I would get an HOV-lane sticker after all.

But, does the 2007 Toyota Prius qualify for the program?

It should, but the AB 2628 approved list of vehicles knew nothing about the 2007 model — it had only been on the market for a week when I bought it. However, that approved list was updated on October 11, 2006, and the 2007 Prius was added. Note that no other 2007 model was added to the list at that time!

In the end, my stickers arrived today, October 30, 2006.

Here’s the timeline:

  • 09/28: Purchased 2007 Toyota Prius
  • 09/29: Called dealer to ask them to expedite DMV license plate registration (required for HOV sticker application)
  • 09/29: Drove up to San Francisco to register for the FasTrak program (required for HOV sticker application for Bay Area residents)
  • 10/03: Dealer called with license plate number
  • 10/03: USPS overnight mailing of HOV lane application packet and $8 check to DMV in Sacramento
  • 10/11: 2007 Prius added to approved vehicle list
  • 10/13: DMV cashed the $8 application fee check
  • 10/21: “Date Issued” of stickers by DMV
  • 10/30: Stickers arrive at home — Sticker #0803XX

I will enjoy my low emissions, my 50mpg, my $3,150 tax credit for 2006, my free city parking in San Jose, my easier commutes, and my quality Toyota.

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Motocross Weekend

This weekend, my friend Bob Lakes was kind enough to invite me to join him for a ride at the motocross recreation area. I haven’t ridden a dirt bike since I was a teenager and didn’t have a bike or any of the gear, but Bob took good care of me. He provided the bike (the blue Yamaha YZF 250 below) and all the gear.

We hauled the bikes out to the Hollister Hills State Vehicular Recreation Area (S.V.R.A). The place was crawling with people and off-highway vehicles — 2,400 acres with 64 miles of trails, a few tracks of varying difficulty, and several hill climbs. It’s really a wonderful park.

I’ve been riding my sportbike for some years now, so it took me a few laps to remember how to ride through the mud and thick sand. Very fun! Especially since we had no deaths or injuries…

Bob works for Bell Sports where he does industrial design for motorcycle helmets. Needless to say, he’s a heck of a motorcycle rider. Bob is married to Alexis Lakes. Alexis is the CFO of RWI Ventures. They have both been great friends.

Many thanks to Bob for the fun weekend.

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Sevin Rosen Funds Delays Fund X

Sevin Rosen Funds have announced that they will not close a planned $300M Fund X this month after all. The NY Times wrote a nice piece on the story and there have been multiple blogosphere posts on the matter, which I will cover in great detail below.

I recently spent 10 months with the Sevin Rosen Funds team as an EIR. They granted me 100% transparency into their business and decision making processes. They allowed me to attend all Monday Partner meetings, two LP Annual Meetings, multiple offsite planning and portfolio review sessions, bring in dealflow, and assist with due diligence activities. I have a ton of respect for the team and feel very privileged to have had the opportunity to work with and learn from their many years in the Venture Capital industry.

Pictured above is Steve Dow and John Jaggers. In my time with Sevin Rosen, I was particularly impressed by these two gentlemen — due in no small part to their significant careers with Sevin Rosen Funds (Steve started with SRF in 1983 while Jaggers started in 1988). Steve represents the front-office deal-making (entrepreneur) side of the house and is excellent at many things, including listening to a pitch and cutting to the heart of the matter in very concise and succinct language. Jaggers represents the back-office fund-making (LP) side of the house and is absolutely rock-solid both in his understanding of fund accounting and management, but also with his view of prospective portfolio companies. When Jaggers makes a comment, you’d better be listening, because he’s right. Now, to be fair, I’m probably only saying that because I always shared his viewpoint :-). These two guys make a really great team.

Bottom Line: While Steve is the one talking to the press about all of this, you can bet that Jaggers is back there taking care of business with the LPs and is just as much a key part of the decision to stop the fundraising activities for Fund X.

One of the things I really liked about Sevin Rosen Funds was that, as a firm, they have a moral compass.

I point that out because not every firm in the VC community does.

The SRF team enjoys taking the contrarian view. Being a contrarian can certainly pay off if the timing works out in your favor. VC is a timing business. VC is also a hits business. Sometimes the contrarian view timing hits and sometimes it doesn’t. It’s easy to be a Monday Morning Quarterback on this stuff — anyone can do that.

One could argue that the last 9 years of contrarian bets placed by Sevin Rosen Funds has not reaped the rewards that anyone wanted (betting big on telecom and largely avoiding the Web 1.0 Internet boom, followed by great weakness in telecom during the bust). Paul Kedrosky in Sevin Rosen: Venture Capital is Over says:

Critics will say that SR’s best days are past, and this is more about pining for the days of yore. To that way of thinking, this could even be taken as a contrarian signal for venture, with a branded firm out of step with its market and its LPs. After all, most of SR’s highest returns were relatively long ago, so this could certainly be viewed as simply spinning a bad situation.

Well, VC is certainly a “What have you done for me lately” industry. One could make the case that Sevin Rosen Funds has not produced a big hit of late. Why is that? Lots of reasons, I’m sure. SRF, and the VC industry, has seen significantly more change in the last 9 years than it saw during SRF’s first 16 years — the pendulum is swinging faster than ever and it may be harder to spot the best contrarian investments in an environment where the exits cannot materialize in a timely fashion. I don’t know. I do know that Steve and Jaggers are very introspective and are working it out. The question will be whether SRF can adapt and find a way to be more nimble.

But, why put a stop to Fund X in the final hour? Most VC firms would have taken the money, stacked the fees up on top of Fund IX, and worried about returns later feeling comfortable with the fact that the LPs understood the risks inherent with investing in the Venture Capital asset class.

Actually, I commend SRF for backing out of the commitments if they felt like they did not have a formula to give their LPs a solid return in the current environment. We’re back to that moral compass thing.

Frankly, I was surprised that SRF attempted to raise Fund X this calendar year. When I finished my time with Sevin Rosen Funds at the end of February 2006, the message communicated to me was that Fund X would likely be raised in the second half of 2007. That sounded about right to me, since Fund IX was a $305M fund that started being invested at the end of 2004 with a slower investment cycle. When I attended their Annual LP Meeting in May 2006, Jaggers communicated that Fund X would be closed this October. Surprising, but not out of whack. Kedrosky covered it in Sevin Rosen’s Retooling. Multiple smaller funds is not fundamentally different than one larger fund, but does give the firm the ability to be more agile in their approach to the markets and focus of a particular fund (at the expense of more fund raising time and more frequent LP communications — not necessarily bad things).

Fred Wilson in Is The “Traditional Venture Capital Model” Broken? comments on Steve Dow’s statement that “The traditional venture model seems to us to be broken,”. Fred responds:

So we need a new approach to the kind of companies we fund and we need a new approach to how we fund them and how we get out of them. I don’t see that as a “broken model”, just a model that we need to tweak. The answers are pretty obvious actually.

We’ve got to raise smaller funds.
We’ve got to do less “hard tech” and more “soft tech”
We’ve got to figure out how to make great returns on $100mm to $250mm exits
We’ve got to limit our IPOs to our very best companies

I would agree that the “traditional” model is broken — back to my comment about the amount of change the VC industry has seen in just the last 10 years. But, VC is not broken. VC is a marketplace and firms need to adapt as the environment changes. The environment is just changing really fast now.

I disagree with Dow on another point. There is never “Too much money”. There is exactly as much money as the LP community is willing to put at risk. Yes, more money does make VCs have to compete harder for the best deals. Yes, the lack of strong M&A and IPO exits puts a bigger strain on the asset class as a whole. But, at the end of the day, the exits are absolutely there for the best portfolio companies, found and nurtured by the best VC firms which are funded by the best LPs. That is the VC marketplace. Evolution is at work. Competition and coopetition, and partnering for survival are all part of the mix. VC firms need new blood with motivated GPs willing to earn their keep based on carry, not fees.

My buddy Peter Rip adds to the conversation in Venture Capital 2.0: It’s All A Game with a nod to the Prisoner’s Dilemma and game theory which struck a chord with me (I’m currently reading the book Thinking Strategically). Peter also contributed a nice article to VentureBeat in Venture Capital 2.0 - the evidence accumulates.

Stowe Boyd in Traditional VC Model: Broken, or Just Tired? says:

I have been working as an “advisory capitalist” for some time — working as a strategic consultant with social tool startups, and guiding product design and development with them — and continue to be struck that VCs are not getting involved in providing advice to these startups, prior to funding. I bet that in the future, more VC firms will have people like me on board, working on an advisory basis with early startups, and then bringing the best of the bunch into a funding event to help those companies expand.

Like Boyd, I am also an Advisor Capitalist and agree that the best VCs will need to move to earlier stage investing for the best returns. What’s interesting about this comment is that Sevin Rosen Funds has always been very much focused on early stage investing, including doing lots of seed and “incubation” deals. This was something that really impressed me about those guys. So, I think their model is right for the times (though they will need to adjust their segments), but Boyd raises an interesting question — are they tired? Kedrosky points out that “Fund VII and Fund VIII apparently delivered -27% and -13% IRRs, respectively.” Negative IRR means no carry. That’s a long time for a VC to go without putting serious dollars into their checkbooks, and can contribute to them being tired. They may need fresh blood.

The Deal’s VC Ratings in Sevin Rosen’s capitulation is not indicative of VC industry problems says:

Sevin Rosen’s exit is precipitated by a poor succession strategy and a failure to adapt to a new venture capital climate that now rewards international bets, a mix of a young and old partners and segment specialization. Oh yeah, its mediocre returns didn’t help the firm’s case.

Fair observations. Combine my earlier comment on “no carry” with this comment on succession strategy and you have an interesting mix. While I was working for SRF, they parted company with General Partner Dave Shrigley and Partners Kevin Jacques and Amra Tareen. SRF had way too many investment professionals when i started with them (upwards of 14) for the size of their most recent fund (Fund IX at $305M), so this downsizing is not surprising. Dan Primack writes today in PE Week Wire that GP Steve Domenik has announced his intention to leave as well (something that I had not heard before today). Again, all necessary for a firm focused on smaller fund sizes. I will not comment on other potential successions, but I would certainly expect to see more movement in the ranks.

Then, VC Ratings turns a bit harsh:

Despite Sevin Rosen’s claims, there are few lessons from this fundraising failure that should be applied to the entire venture capital industry. This is about one firm’s inability to succeed without its founders. It’s about a firm’s unwillingness to believe in new technology movements such as the Internet. What it’s not about is the venture capital model being broken.

Followed closely by more harshness from Charlie O’Donnell in Hardware Veterans Retire… Death of Web Investment Prognosticated:

Sure, there are a lot of problems people can point to in the venture market, but these guys aren’t even playing in the same world as the VCs that get talked about in the blogosphere for their high profile internet service investments. They’re a bunch of hardware guys whose very long and successful careers, like the infrastructure opportunities they chased, are winding down. They’ve made a lot of money, and rather than try and figure out how to build the next Google, Skype, YouTube, they’re letting another generation tackle a new generation of completely different opportunities.

Having been on the inside with SRF, I would have to disagree with those comments. Charlie describes it as if Sevin Rosen is going away. That’s just flat out wrong. SRF is a good, solid brand with excellent LP relationships (thanks Jaggers). They may choose to redefine themselves, but they are not going away.

Finally, Matt Marshall of VentureBeat in Venture shocker: Sevin Rosen returns cash, cites “terrible” environment says:

Dow agrees there are lots of attractive areas to invest, from clean technology, to biotech, nanotech and personal health — more places than there were two decades ago. But that doesn’t mean you can make good profits from the investments, he said. In the letter, the firm wrote that the last year of fund-raising that the entire industry saw positive results was 1997. (Those funds were invested in 1998 and 1999, and saw great profits during the last part of the boom).

I don’t get the need to cite when the VC industry as a whole last saw positive results. The statement may, indeed, be true, but I don’t think it matters. We’re back to my earlier comment about VC being a marketplace. The LPs really just care about the returns of the fund. The returns of the firm. The LPs distinguish themselves by the firms and funds that they invest in and love it when they get top-tier returns even when the overall asset class is underwater. Focusing on the VC industry might be the best thing for the betterment of the industry, but might not be the best thing for the betterment of the firm.

So, yes I highly commend SRF for doing the right thing and not closing Fund X now.

However, I don’t get the reason.

I do not think that the reason was spin. I completely believe that Sevin Rosen could have closed a $300M-ish sized fund right now if they wanted to. If the VC industry was broken, it was surely broken a few months ago when they started the process of raising the new fund. And, they would have known it then and would have delayed fundraising. If they are right that the exit opportunities are not there for closing a fund now, then that can’t be good news for their current fund, Fund IX, closed 2 years ago, which will be at the end of its investment period within 12 months.

As I mentioned above, I don’t think it’s that VC is broken. It may be that Sevin Rosen is no longer competitive with the top-tier firms (whoever they are today) and it is better to sit it out and retool for top-tier results than it would be to play, take the fees, and risk not being in the top-tier. I would certainly agree with that logic and strategy. Go dark, regroup, recharge, and come out of the gate running.

Steve Dow ends with: “We have properly diagnosed the problem, but haven’t figured out for this patient what the therapy is.” Now, that, does sound like Steve!

To Sevin Rosen Funds: Thanks for doing the right thing, which was certainly harder than just taking the money.

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AB 2600 Signed

I bought my new Prius on Thursday evening, September 28, 2006. Since I purchased it before October 1, I will receive a $3,150 tax credit off of my 2006 income tax. This is a nice benefit, since it doesn’t reduce my taxable income — it actually comes right off my tax bill. Had I purchased after September 30, the tax credit for the Prius would have dropped in half (still nice, but not quite as nice!). Great article at the San Francisco Chronicle.

Another benefit to buying a Prius now was that I could apply for the California Hybrid car stickers that would give me access to the carpool lanes. However, that program was limited to 75,000 cars and at the time I bought the car, the expectation was that I was too late. No worries. The car is still worth it.


Photo courtesy of chrisdigo at flickr.com

So, the morning after I purchased the car, I called the DMV at 916-657-6560 and asked how many stickers remain. Still 1,500 to hand out was the response, but they were going fast — probably gone within the next 4 business days. To try to get one of the last ones, I:

  1. Went to the Toyota dealer and asked them to expedite my license plate registration. They were very helpful and agreed to do so immediately. However, it takes 48 hours for all the computers to talk to each other, even with an electronic submission. Time was running short.
    Check.
  2. I drove my new Hybrid up to San Francisco to get a FasTrak transponder that allows my hybrid to use the carpool lanes (if I get the stickers) when going across one of the 8 Bay Area bridges. This is a required step for Bay Area residents applying to the Hybrid sticker program.
    Check.
  3. Prepared a FedEx envelope for delivery of the Hybrid sticker application (and supporting documents) for delivery to the DMV in hopes of getting one of the last stickers.
    Check.

However, all my last-minute running around may not have mattered…

On Friday, September 29, California Assembly Bill No. 2600 (aka AB 2600) was signed by Governor Arnold Schwarzenegger. It allows for 10,000 more stickers to be added to the program and for the Hybrid HOV stickers to be valid until January 1, 2011. Nice.

I will still send in my application as soon as I hear from the dealer about my license plate number. And, of course, will keep you all informed.

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A California Garage

I walked into the Toyota dealer yesterday and walked out with a shiny, new 2007 Toyota Prius. It’s white and it’s loaded. Not my color of choice, but they had one on the lot, there was confusion about whether it was a dealer demo model or not and amidst the confusion, I claimed it as mine! The guy next to me put a deposit down and waited 6 weeks for his.

When you buy a car off the lot, you get whatever colors and options that they have. When it’s a hot item, like the Prius in California, you often get no choice at all, even if you place an order in advance. Place a deposit, get a call in 4-8 weeks that says they have a car similar to what you asked for, but not exactly the same, and if you’d be willing to take it or keep waiting. Ah, free markets at work. I love it.

The garage now looks like a California garage:

The Porsche Boxster next to the 2007 Toyota Prius next to the Yamaha FZ1 motorcycle (upper left, behind the fridge). That’s two convertible speedsters and one emission-friendly car. I will let you know how it goes with the white whale. Call me Ishmael.

So, is it still possible to get the California HOV stickers for the hybrid cars that I wrote about here and here? Not likely. This report says that as of September 12, 2006, there were only about 6,000 stickers left to hand out. When I called today, there were only 1,500 stickers left. The very nice lady on the phone at the DMV indicated that there had been discussion about adding 25,000 more stickers to the program, but those talks have seemed to stopped. By the time I get my license plate, they will likely all be gone. That’s OK.

California.

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My Portfolio

In a fit of Blog Transparency, I thought it would be fun to create a logo page of the companies that I have invested my money, time, and effort into, and show their results. I limited the list to private companies in which I purchased stock. I’m quite pleased with the result. It’s interesting to note the doubles — companies that showed up twice: EMC, Mohr Davidow Ventures, Sequoia Capital, and NEA.

I will capture this page here shortly and try to keep it up-to-date.

Company
Selected Co-Investors
Status



Acquired by:

NYSE: EMC



Private
San Jose, CA



Acquired by:

NYSE: EMC




Assets Acquired by:

NASDAQ: TZIX




IPO, NYSE: CNX
Later Acquired by:

NYSE: HPQ

Search And Rescue, Death, and Failed Startups

This really is about startups. Hang with me a moment.

There has been some recent talk about failed startups, including Brad Feld’s Talking About Failure post, 52 Reviews 5 Reasons for Embracing Failure post, John Battelle’s Failure to Fail post,  and Andrew Fife’s Key Lessons From Cryptine Networks Failure post. I’ve been around a long time, so I’ve seen lots of success and lots of failures. I’ll be writing about those in the future. For now, here’s something completely different.

I spent 7 years doing volunteer service for a top-tier Search and Rescue organization in Colorado: El Paso County Search and Rescue. It was a fantastic experience. EPCSAR covered the region of Colorado that included Pike’s Peak, a very accessible 14,000-foot mountain that extends 3,000-feet above the tree-line. I learned a lot about things you don’t learn about at work. That experience enhanced my life in some profound ways:

  • Search and Rescue does much more than Search and Rescue. We spent 20% of our time doing missions and 80% of our time training (classroom and field) and doing preventative search and rescue education within the community.
  • I became a Wilderness EMT so that I would be prepared medically for the patients I may encounter.
  • I learned how to be a leader in the field, reporting to the Command structure at base, and how to be a productive component of the Incident Command System that we would put in place when calling in for help by other agencies (like Police, Fire, or other Mountain Rescue Association teams) when we needed additional resources - NOW. It worked amazing well for building very dynamic teams of hundreds of assets (people) within a short period of time (hours) - and kept everything functional and communicating.
  • I participated in about 30 missions per year during my tenure.
  • While I did get to ride in helicopters on very rare occasions, 99.999% of the time is spent slogging through the brush to find or get to the patient. It’s not at all like what TV depicts.
  • Helping people matters. The work those volunteers do every day makes a difference in many families.
  • SAR Dogs are amazing.
  • Above all else, your personal safety and the safety of your team always come first.
  • I was personally first to find people that were lost, personally contributed my part to saving a number of lives, and was personally first to find people that were dead (my first real up-close experiences with death).
  • It’s actually very hard to die out there.

So, what do I mean by that last point?

For that, we need to review the events that lead up to each mission, and the resolution thereof. In addition to the debrief we would do following a mission, there is a fascinating publication that releases each year by the American Alpine Club called Accidents in North American Mountaineering. From the book: "Through analyzing what went wrong in each situation, ANAM gives experienced and beginning mountaineers the opportunity to learn from other climbers’ mistakes. From inadequate protection, clothing, or equipment to inexperience, errors in judgment, and exceeding abilities, the mistakes recorded in this book are invaluable safety lessons for all climbers."

This is my personal observation. What is striking to me about these accidents and other search and rescue missions is that, in general:

A mishap in the outdoors is almost always the result of a sequence of mistakes - very rarely is it just doing one thing wrong.

In the Search and Rescue context, that means that we may see sequences of errors like:

  1. Team did not communicate their plans clearly in advance to all members
  2. Team starts later than their plan due to unforeseen glitch in the morning
  3. Team sees bad weather approaching from the West, but decides that they are close enough to make the summit before it hits
  4. Team still chooses not to retreat even when weather turns significantly worse and they are exposed above tree-line
  5. Team finally retreats at an unsafe rate of speed, and one member gets hurt in the haste
  6. Team seeks shelter from the thunderstorm under a large rock
  7. Lightning strikes nearby causing a ground strike…
  8. There are thousands of these stories, but the key point is that a significant number of mistakes are made well in advance of the event.

Again, this is my personal observation. I believe the theory applies to VC-funded startups as well:

A failure of a startup is almost always the result of a sequence of mistakes - very rarely is it just doing one thing wrong.

Startups fail not because they do one thing wrong. It’s never just the CEO or just the Board or just the Engineering team or just the sales team or just timing. It is often all those things. Sometimes its a team that should not have taken VC funding in the first place (Mistake #1) which causes a huge collection of subsequent mistakes to be made simply because of that, and the end result being bankruptcy. Had the team chosen to bootstrap the business, it may have ended up being a perfectly good small business making $5M/year and cash-flow positive supporting 25 employees and their families.

In the VC-funded startup context, that means we may see sequences of errors like:

  1. Team did not syndicate the deal to the proper VC’s for the market and ended up with an inexperienced Board member
  2. Team had a first-time CEO that was great at managing up to the board, but had no idea how to manage down, build the executive staff, motivate the employees, or operationally execute
  3. Team hired poorly because of the large in-flux of Series A cash and expectation of Board members that the organization can scale quickly to meet the product demand
  4. Team executed according to plan for the most part, but decided the plan was unsound before getting anything to market, switched the plan to a whole different but "adjacent" market ("I thought we were a software company and now we’re shipping blade-servers?")
  5. Team chooses a new market that appears easier to deliver a product to, but ends up addressing a market that is indeed too small to support a VC-funded business, and has a skill mismatch in the organization now
  6. Executive staff members begin to exit the company - it’s no longer a big business opportunity and they took a small percentage of equity because it was supposed to be big
  7. VC Board finally replaces the CEO with an operationally experienced CEO that doesn’t fully know the market, but is smart and experienced and can figure it out
  8. Board doesn’t remove the original CEO from the organization and instead puts them in some "background" job on the executive staff and she/he continues to disrupt
  9. Team raises more VC money, since they had to to get the new, experienced CEO on board, and the slog continues; it feels like a reset to the employees in the trenches and, since they’re engineers, they’re smart enough to figure out that they’ve burned through a lot of cash; the best ones begin to exit as well
  10. Team makes thousands of excellent decisions and builds some amazing software along the way, but in the end, the market remains small, the VCs become tired, and the company exits with an M&A transaction that is not exactly a needle mover…
  11. There are thousands of these stores, but the key point is that there are a significant number of mistakes that are made well in advance of the event.

When startups fail, people will always spin a story and point the fingers. Revisionist history is always at work. That is, simply speaking, just part of the process of failure. Accept it and move on.

Now, startups that succeed… Well, stay tuned for a whole ‘nother story!

Update: Matt Marshall of VentureBeat is interested in using the second half of this story, specifically, the comparisons of outdoor sequences of mistakes that lead to death with sequences of mistakes at startups that lead to failure. So, please contact me if you would like to contribute your startup story and we can possibly co-author something for VentureBeat!

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Entrepreneurs Need To Drink…

Coffee, that is!

Our current coffee pot at home is a Melitta Mill & Brew. It has the following problems:

  1. Doesn’t brew coffee hot enough, so the full flavor is not achieved; it’s blah
  2. Pot is made of glass, so the coffee doesn’t stay hot after brewing
  3. Warmer under the glass pot continues to cook the coffee after brewing, which quickly detracts from the flavor over time
  4. A plastic piece which holds the grinder in place broke off some months ago, but that has not affected the brewing, until…
  5. Another plastic piece broke off that holds the coffee filter in place. I "fixed" it, temporarily, but we knew the time would come to replace it.

So, I spent the day, well, really, almost the whole day on Saturday researching coffee pots. One day of my life consumed in the quest for better coffee. Such as it is. Results of my hard work gladly shared with you below.

Core requirements were:

  1. Brew temperature of 195+ degrees F (ideal is 195-205)
  2. Quality construction
  3. Thermal carafe (with vacuum seal ability)
  4. Automatic timer to start the brew going in the morning
  5. Under $200 (the Melitta can be had for $60, so we were willing to spend more)

Having a grinder was a nice-to-have, but not required. We also didn’t need some fancy $3,000 espresso, cappuccino, latte, fancy-shmancy unit. We just wanted good, basic coffee that brewed at the right temperature and stayed hot for a few hours (while I blog and drink!). For espresso, we would just buy a dedicated espresso machine later. For the other stuff - well, we don’t care.

After reading a ton of reviews, I determined that there was no perfect model. Everything had quality control issues. Also, the addition of the Thermal Carafe apparently causes a number of design problems in these units, resulting in coffee spilling out onto the cabinet and the floor if you don’t place the carafe perfectly back in the unit. This seemed to be universal among all the models. I chose to accept the risk so I can have my coffee hot in the pot and not cooked to crap in the glass.

Under $100, there were two that caught my eye:

  • Zojirushi EC-BD15
    The Zojirushi looks to be the best value. You can find it for $75 on NewEgg. Most of the complaints surround the spilling problem I mentioned above, and the fact that the unit seemed to fail in some way after 9-12 months of service (lots of quality problems). On the plus side, it seems to brew at the (correct) hottest temperatures, and the carafe appears to hold the heat. Ignoring the quality complaints, this appeared to be a really good "value" coffee maker. I was tempted by this one, but chose to pass because of the rampant quality problems and reports of spilling.
  • Cuisinart DTC-975
    The Cuisinart also had plenty of spills reported. I could not get any feel for whether the coffee brewed at the proper temperature. However, the Cuisinart received very high marks for the Thermal Carafe itself - they may have the best one out there. Unfortunately, quality problems plagued the lid on the carafe, making it very hard for folks to line everything up perfectly - spills galore. I felt good about the carafe, but without confirmation of the brew temperature and the quality issues, I decided to pass on this one too.

Above $100, the following didn’t make the cut either:

  • Cuisinart DGB-600 Grind-and-Brew
    This one runs about $148. It does include a coffee grinder, whish would be a nice plus. However, 2 family members already owned it. After talking to them, this one was quickly removed from the list. Doesn’t brew at the right temperature and doesn’t keep the coffee hot. We didn’t hear any spilling complaints.
  • Capresso CoffeeTEAM Therm
    This one runs about $299. Also includes a coffee grinder. However, the grinds are fed into the filter through an elaborate swing-arm motion of the filter basket. It looks cool, sure, but that’s way too many moving parts. And, the reviews confirmed my instinct. Keep it simple, guys. Good reports on coffee quality, however. And, it was well beyond what we wanted to pay. TWIT Review here.
  • Capresso ST600
    This one runs about $230. It’s beautiful looking, no grinder, and a bit beyond our price limit. I would have given it serious consideration, but there just weren’t enough reviews posted to make me comfortable spending that much for a coffee maker. Capresso does seem to know how to brew coffee at the correct temperature, however, so i feel like I would have gotten a decent coffee maker. I just had no way to know. Pass.

So, who won the business?

We decided to purchase the Capresso MT500 (Model 440.05).

Capresso seemed to consistently make good coffee. This unit seemed to have fewer complaints of spills and quality problems (but it certainly did have its share). It runs about $169, so it is certainly not cheap, but it is in our price range. The Thermal Carafe does not appear to be as good as the Zojirushi or the Cuisinart DTC-975, but I think it will be such an upgrade compared to what we have now, that I am not worried.

The coffeegeek site included a nice review on this unit, but the review is a bit dated.

Placed the order on Amazon on Saturday evening. It arrived today. I will do a follow-up report with full stats on brewing temperature and carafe thermal capabilities.

Venture Capital Note: The process of finding and reading user-generated product reviews is really painful and time consuming. Nobody has found a way to build a great social networking site around reviews which attract, rate, build a reviewer’s reputation, and rewards them for their contributions. Or, a site that aggregates the reviews of the hundreds of shopping sites with proprietary review engines. Add a note in the comments if you think I should try and comment on a better review engine for consumer products.

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