Archive for the 'Mobile' Category

Sharpcast SugarSync Launch Statistics

image The folks at Sharpcast have taken notice of the articles that I have written recently about the online file synchronization market. They contacted me and shared some of the statistics for the SugarSync launch that happened on Mar 20. The stats were interesting, so I asked if I could share them with you all on my blog, and they agreed. Here’s the quote:

Only two weeks into our launch, we have a 15% conversion rate and have already doubled our first month’s expectations in trials, and we are only half-way to the end if the initial 45-day free trial period. 75% of our customers sign up for 30GB or more.  A quarter of them are on 100 GB and 250 GB plans. And the country’s most influential publications and analysts by and large are showing unanimous support that SugarSync is a new standard-bearer for the category.

Sharpcast added that since the launch, SugarSync has synchronized over 75 Million files.

It’s always great to get some statistics - especially straight from the company. I would love to hear more (like the breakout of mobile users, for example). Many thanks for sharing!

Comments?



SugarSync Responds To Negative Pricing Coverage

In my article about Sharpcast and their recently released SugarSync product, one of my key criticisms was the fact that the service was priced too high. It appears that I was not alone. Sharpcast has cut their prices in half in response. From their Pricing page:

Looking for the Founders’ Circle (50% off) pricing information? As of April 1, 2008, the Founders’ Circle promotional pricing is our new ongoing, everyday low price, as reflected below. We have listened to your feedback and are excited to offer you the best value possible.

imageSharpcast apparently rolled out the price cut quietly. I would not have known about it had I not read a review by Walt Mossberg (cross-referenced here) which stated the lower price point. I was sure that Walt had it wrong. But, he did not. The price for the service has dropped.

Good for them.

I think they should continue to listen to their “customers”. Of course, it seems odd that they would not have known that they were too pricey the week before when they launched. Oh well. Better late than never.

The other thing that surprised me from  Walt’s review was that the much-touted SugarSync Mobile client actually doesn’t sync modified documents:

The cellphone versions can only view photos and whatever documents the phones allow, but changes you make on the phones in documents other than photos aren’t synced back to the computers or to the Web site.

In addition, SugarSync can’t synchronize Microsoft Outlook files and it can’t, say, replicate a new calendar entry or contact change across your computers.

I get that it doesn’t handle contacts and calendar information. It just deals with files. But, customers certainly would be interested in having a single “sync” solution for their entire mobile device that works Over The Air. But my guess is that this would be too de-focusing for SugarSync at this time.

Sony Vaio UX Running Mac OS X At The Hockey Game!

So, I’m at the Sharks hockey game last night, and I notice a guy a couple rows in front of me using a Sony Vaio UX Micro PC. Hey, it’s the Bay Area. People bring high-tech gadgets to hockey games. That’s just how we roll out here.

No big deal, right?

Well, I look a bit closer, and the device appears to be running Mac OS X! WTF?

Furthermore, the Dock appears to be a Leopard Dock, not a Tiger Dock, so I think the device is running Mac OS X 10.5, even…

Geeks.

Sheesh.

Of course, then I get a pang of jealousy.

After all, it is a 1.2 pound device running Leopard…

Geeks (including me).

Sheesh.

Poking around on Google, I find an old article about getting Mac OS X (which they call Mac OSuX for this device) on the Sony Vaio UX. Lots of scary stuff in there. Just get a Macbook Air. The picture above is from jkOnTheRun (i.e., is not a picture of the guy a couple rows in front of me).

So, you know what this means?

It means that you can develop iPhone applications on your mobile phone!

Only in the Bay Area…

iPhone SDK: Now With Interface Builder Goodness

image That was much faster than I had anticipated.

I wrote about the Apple iPhone SDK and how I thought it was going to revolutionize the mobile application market.

At that time, Apple released the first Beta of the iPhone SDK, which was very functional, but did not include a working Interface Builder application. That meant that you would have to roll your own User Interface elements using Cocoa Touch. No big deal for now, but it sure would be much nicer to have IB available.

And, now it is.

Kudos to Apple for moving quickly to get this out.

I am extremely impressed by Apple’s execution of their iPhone strategy and developer program. There will be a shitload of high-quality and reasonably priced applications for this device.

Thanks to Ars Technica for catching the announcement for me.

Taking A Wii

image OK.

We broke down.

We got a Wii.

I’m not a big gamer. I do own a PSP, but I rarely play. I don’t own any other consoles, though my daughter did have a Playstation 2 for a while, and I spent way too many hours playing Grand Theft Auto. Oh, and I used to play Doom when it first came out on the PC. Mostly deathmatch with my co-workers at Sun Microsystems. Sun had a great (internal) multiplayer Doom system back in the mid-1990’s - it even ran on Solaris! I even had short bouts with Quake and Descent. Yeah, I’m old.

OK, so maybe I’m a bit of a gamer.

I am Male, after all.

But, I never really liked the current game controllers. The controller interface to the games is way too complicated and unnatural. Yeah, we’re back to that "old" thing…

So, my evil strategy for getting a Wii was to wait for my wife to decide that we really needed it. And, a couple of weeks back, the Sunday Best Buy ad said that each store had 15 in stock, so we pounced and got it!

And, the results are in.

The Wii is incredibly accessible to kids of all ages.

I went to Oregon to visit with my folks. They are in their 70’s. We had a blast playing golf and bowling, with an occasional tennis match thrown in. But nobody wanted to box against me. Tons of good laughs. Well worth the price.

And, since the Wii is such a small package, it was very easy to tote along with us. It’s my new, favorite, mobile gaming platform!

Recommended.

Bug Labs at EclipseCon 2008

bug_labs I enjoyed the presentation done by Bug Labs at EclipseCon 2008, titled BUG: A Customizable Hardware and Software Platform using Linux, Java, and OSGi. If you haven’t seen the BUG device, you should check out their Products page.

It’s Geek Candy.

And, it’s entirely built with Open Source goodness - both software AND hardware. Bug Labs gets it!

Start with a BUGbase (which is a full-fledged Linux box on an ARM processor), combine it with a variety of BUGmodules to add various hardware capabilities (like LCD screens, video cameras, GPS devices, accelerometers and the like), and snap it all together to do something interesting. Or, make your own hardware to their spec, and use their software stack. Or, run a different software stack on their hardware. Or, create your own BUGmodule hardware. It’s all open. Knock yourself out.

While I find the hardware interesting, I think the truly exciting part of the business is the software components and the dynamic nature that binds it all together.

Yes, it’s got OSGi at it’s core, including a version of the Concierge runtime!

I think that was a very smart, and bold move. This company may be doing some of the most practical and interesting work in the OSGi space.

This will be a fun company to watch.

spark-capital They are good guys.

Bug Labs is a Spark Capital portfolio company (shout out to Bijan Sabet!).

Fring: Decent IM for Symbian Phones

fringlogo

Not sure how I missed this one… But, I had been looking for a good, FREE, application for my Nokia E61 to do Instant Messaging on Yahoo! Messenger. And, I found one, and much more, in Fring.

From GigaOm on 10 Apps To Have For Your Symbian S60 Phone:

Fring — A multi-protocol IM client that currently supports AIM, Skype, Yahoo, MSN, Google Talk and Twitter, and features a SIP client. Fring seamlessly uses your data connection to allow you to IM or call contacts if they are on Google Talk or Skype. Fring also recently launched a feature that allows you to send files over Wi-Fi and 3G connection to your contacts. Very cool.

I just need the Yahoo IM connection, but I also tried Fring through my Skype account calling a landline, and it worked just fine (voice quality was about what you would expect - not great, but certainly understandable).

iPhone SDK: Awesome or Dead On Arrival?

index_promofooter_sdkWell, Apple finally released the iPhone SDK, or at least a Beta version.

Apple took quite a beating when they released the iPhone without an SDK back in June 2007. What were they thinking? Back then, they released a set of guidelines for building web-based applications that, when run through Mobile Safari, would sorta, kinda look like an iPhone application. That’s not gonna fly…

Then, they released the iPhone SDK (Beta). I downloaded it immediately and built my first test application.

Holy crap.

The wait was definitely worth it.

They knocked the ball out of the park!

They exceeded my expectations in almost every dimension.

Yeah, sure. There are plenty of things not to like about this first version of the iPhone SDK, and many have already ripped the failings to shred:

  • Third-party applications must be distributed through the Apple iPhone Store. You cannot just build an application and run it on the iPhone. It has to be signed by Apple. Some see this as too restrictive.
  • iPhone applications cannot run in the background. This rules out a whole host of interesting applications and certainly does make the iPhone less attractive as a truly useful mobile platform. Some say this makes the platform a non-starter for them.
  • Apple takes 30% of all software sales for handling the distribution and update of approved iPhone applications. Some think that’s a bit much, and would rather keep that 30% for themselves, handling the marketing, installation and upgrade of their applications directly.
  • Apple gets to say “yes” or “no” on whether your particular application gets to run (is signed by them). Some think that Apple will deny competitive applications or applications that may encourage illegal downloading, say. Some say Apple has too much power as application gatekeeper.
  • Apple will not allow a VoIP application to be built that operates over the GPRS/EDGE (soon to be 3G/HSDPA) data network. They will allow VoIP applications to run over WiFi, however. Given the hassle of finding a WiFi hotspot, some feel that this is an unfair restriction.
  • You can’t build applications with Interface Builder yet. Some think that makes iPhone app development a complete non-starter, at least until IB is made available.
  • Apple claims that the third-party developers get to use “the same API calls used by the Apple developers to build their own iPhone applications” (like Mobile Mail and Mobile Safari). However, given all the restrictions, this is clearly not true.
  • Apple does not allow you to build an application that executes other applications, either using plug-ins, or interpreted code. Which means that you cannot have a Java Virtual Machine on the iPhone. Hey, wait a minute. That sounds like a good restriction after all, given all the junk J2ME applications out there…

But, they’re missing the bigger picture. They are lost in the details.

Here’s some of what is absolutely great about the Apple Mobile Platform:

  • It’s a controlled environment for developers. The development tools (Xcode, Interface Builder, debugger, performance monitors) are exceptionally good. Anyone that knows Objective-C and Cocoa certainly have a head start, but this is a great toolchain. No other mobile platform has such a great and robust development environment.
  • Running only Apple-signed applications means that it will be very hard to get ill-behaved malware on the device. And, if you do, it will be very easy to identify it and remove it. Apple has done a great job on the security aspects of the mobile platform.
  • Apple nailed the Enterprise requirements for the iPhone. Nailed them. They are listening. And responding. Very refreshing to see a big company get it right. So often.
  • I love the 70%/30% split between developers and Apple. I think it is more than fair to the developers. Apple has taken a game-console style revenue sharing model here. Apple defines, markets, and distributes a great hardware console (the iPhone) and publishes the API for creating structured (and signed) applications. For that, they take 30%. Extremely fair. I think it’s great that product updates will be easily delivered to customers. Much better than forcing every application to have a slightly different way of updating itself. Very nice for the end-user experience.
  • I’m OK with the other restrictions. Yes, the platform will be less extensible, but it will surely be beautiful, consistent, and solid. Disallowing background applications will not be as bad as people think - I’m with John Gruber on this point. Remember: Apple is developing this “for the rest of us”. I.e., it is not a phone that only geeks will own. It’s a phone that my Mom would own. And, she just wants it to work.

I own a Nokia E61. It runs Symbian. Until last week, Symbian was the best thing going for Mobile OS development. Not anymore. And don’t even get me started about Windows Mobile… Ugh.

The iPhone, and this oh so restrictive SDK, will be THE mobile platform for the mass market (and the enterprise).

Jason Fried said it best:

What we saw today was the beginning of two-decades of mobile domination by Apple. What Microsoft and Windows was to the desktop, Apple and Touch will be to mobile.

I completely agree.

And have doubled-down on my AAPL stock.

Stay tuned for more. We’ll get to Android later.

Microsoft Zune in One Word: Yawn

‘Nuff said.

Tags: ,,,,,

Zimbra Collaboration Suite 4.0

Previously, I’ve talked about how my Nokia E61 smartphone does not seem to work correctly with the IMAP IDLE support offered by my Dreamhost email server. I contacted Dreamhost support about this, and they tell me that it’s not their fault. It must be a bug in the Nokia E61 IMAP client.

The problem is that the Nokia E61 Email client, when connected to my Dreamhost email server via IMAP, refuses to download new email automatically. I have to specifically ask it to do so. Having grown tired of that, I decided to give Zimbra a try.

The problem with Zimbra is that if you are a Sole Proprietor and only need a single mailbox for your business, trying out Zimbra can be a pretty costly experiment. Lots of the Hosting Partners that support Zimbra charge big setup fees and large monthly fees for Zimbra Mobile support, which I needed for my Nokia E61 to have full access via the Nokia Mail for Exchange (ActiveSync) client.

Having found no love from the Hosting Partners in the US, I moved on to the UK. Simply Mail Solutions offered the full Zimbra Collaboration Suite (ZCS) 4.0 Network Profession Edition with support for Zimbra Mobile and iSync synchronization for my Mac iCal and Address Book contacts. They offer this with $0 setup fee, the ability to purchase just one mailbox, and for the low monthly price of under $8 (US). Competitors in the US were charging setup fees more like $99 and monthly fees of over $20. Simply Mail Solutions won the business.

What was even better was that their customer support was excellent. Keith over at Simply Mail Solutions set up my account and took very good care of me.

If you are looking for Zimbra mailbox support, check these guys out. Tell them I sent you.

I will return later with my reactions to the Zimbra product.

Tags: ,,,,,,